Privacy policy

This Privacy Policy outlines how we gather, use, and share your personal information when you visit or make purchases from Spiritual Glows or its website, spiritualglows.com.

PERSONAL INFORMATION WE COLLECT

When you browse our Site, we automatically collect specific details about your device, including information about your browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we also gather details on the individual web pages or products you view, what websites or search terms brought you to our Site, and information on your interactions with the Site. We refer to this automatically collected data as "Device Information."

We collect Device Information through the following technologies:

  • Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
  • Log Files: These track actions on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: These are electronic files used to record information about your browsing behavior on the Site.

Additionally, when you make or attempt to make a purchase on the Site, we collect specific information from you, such as your name, billing address, shipping address, email address, and phone number. We refer to this information as "Order Information."

In this Privacy Policy, "Personal Information" refers to both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect to process orders placed through the Site (including handling payment information, coordinating shipment, and providing order confirmations and invoices). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen orders for potential risks or fraud; and
  • When in line with your preferences, provide information or promotions about our products or services.

We use Device Information to help us identify potential risks and fraud (particularly by reviewing IP addresses) and to improve and optimize our Site (for example, by generating insights into how customers interact with the Site and assessing the success of our marketing campaigns).

By using our website, you (the visitor) agree to allow third parties to process your IP address to determine your location for currency conversion purposes. You also agree to have the selected currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this to ensure the currency remains selected as you browse our site.

MARKETING TEXT NOTIFICATIONS

By subscribing to text notifications from Spiritual Glows, you agree to receive automated marketing messages about our products and services at the phone number you provided during sign-up. Messages may be sent using an automated system. Message frequency may vary. Consent is not required to purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt out, and HELP for customer support. You may receive a confirmation text after opting out. You understand and agree that attempting to opt-out by any other method is not a reasonable way to unsubscribe.

ORDER INFORMATION

Spiritual Glows retains commercial rights to any artwork created as part of your order. You may share the artwork on social media, use it as a background, or print it for personal use. However, you are NOT allowed to profit from any artwork created through your order, including selling or using it for commercial advertising. If you wish to obtain a commercial license for your artwork, please reach out to us.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use it as described above. For instance, we use Shopify to run our online store – you can read their Privacy Policy here: https://www.shopify.com/legal/privacy. We also use Google Analytics to better understand how customers use our Site – you can learn more about Google’s data practices here: https://www.google.com/intl/en/policies/privacy/. You can also opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Additionally, we may share your Personal Information to comply with legal requirements, respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.

TARGETED ADVERTISING

We use your Personal Information to show you targeted advertisements or marketing content that we believe might be of interest to you. For more information on targeted advertising, you can visit the Network Advertising Initiative’s page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through these links:

You can also opt-out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK

Please note that our Site’s data collection and usage practices are not altered when we detect a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a European resident, you have the right to access the personal data we hold about you and to request that it be corrected, updated, or deleted. To exercise this right, please contact us using the details below.

If you are a European resident, we also inform you that your data may be processed to fulfill contracts with you (for instance, if you make an order on the Site) or otherwise to pursue our legitimate business interests. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA RETENTION

When you place an order on the Site, we will maintain your Order Information for our records unless and until you request us to delete it.

THIRD-PARTY PIXELS AND COOKIES

When you visit our website, log in, register, or open an email, our partners or online data providers may use cookies, ad beacons, and similar technologies to associate these activities with information they have about you, including your email address. You can opt out of this advertising by visiting https://app.retention.com/optout.

CHANGES

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

WHAT WE DO WITH YOUR INFORMATION

When you make a purchase from our store, as part of the transaction process, we collect the personal information you provide, such as your name, address, and email address.

When you browse our store, we automatically receive your computer’s Internet Protocol (IP) address to help us learn about your browser and operating system.

Email marketing: With your permission, we may send you emails with updates about our store, new products, and other announcements.

CONTACT US

For more information about our privacy policy, questions, or complaints, please contact us at hello@spiritualglows.com.