Política de privacidade

This Privacy Policy outlines how we gather, use, and share your personal information when you visit or make purchases from Spiritual Glows or its website, spiritualglows.com. Spiritual Glows is operated by Pure Solutions, Inc., 14100 McCormick Drive, Tampa, FL 33626, USA.

PERSONAL INFORMATION WE COLLECT

When you browse our Site, we automatically collect specific details about your device, including information about your browser, IP address, time zone, and some of the cookies installed on your device. As you navigate the Site, we also gather details on the individual web pages or products you view, what websites or search terms brought you to our Site, and information on your interactions with the Site. We refer to this automatically collected data as "Device Information."

We collect Device Information through the following technologies:

- Cookies: Data files placed on your device or computer that often include an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
- Log Files: These track actions on the Site and collect data such as IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- Web Beacons, Tags, and Pixels: These are electronic files used to record information about your browsing behavior on the Site.

Additionally, when you make or attempt to make a purchase on the Site, we collect specific information from you, such as your name, billing address, email address, and phone number. We refer to this information as "Order Information."

In this Privacy Policy, "Personal Information" refers to Device Information, Order Information and the Reading Information described below.

INFORMATION YOU SHARE FOR YOUR READING

To prepare your reading, our forms may ask for names, dates of birth, and personal details about you and about other people you ask about (for example a partner or ex). We refer to this as "Reading Information." We use it only to prepare and deliver your reading and to answer your questions about it. We do not sell it, and we do not use the details you share about other people for marketing.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information we collect to process orders placed through the Site (including handling payment information, delivering your reading, and providing order confirmations and invoices). Additionally, we use this Order Information to:

- Communicate with you;
- Screen orders for potential risks or fraud; and
- When in line with your preferences, provide information or promotions about our products or services.

We use Device Information to help us identify potential risks and fraud (particularly by reviewing IP addresses) and to improve and optimize our Site (for example, by generating insights into how customers interact with the Site and assessing the success of our marketing campaigns).

By using our website, you agree to allow third parties to process your IP address to determine your location for currency conversion purposes. You also agree to have the selected currency stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser).

EMAIL MARKETING

With your permission, we may send you emails with updates about our readings, new products, and offers. You can unsubscribe at any time using the link at the bottom of every email.

MARKETING TEXT NOTIFICATIONS

By subscribing to text notifications from Spiritual Glows, you agree to receive automated marketing messages about our products and services at the phone number you provided during sign-up. Messages may be sent using an automated system. Message frequency may vary. Consent is not required to purchase. Message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt out, and HELP for customer support. You may receive a confirmation text after opting out.

ARTWORK CREATED FOR YOUR ORDER

Spiritual Glows retains commercial rights to any artwork created as part of your order. You may share the artwork on social media, use it as a background, or print it for personal use. However, you are not allowed to profit from any artwork created through your order, including selling it or using it for commercial advertising. If you wish to obtain a commercial license for your artwork, please reach out to us.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information only with the service providers that help us run the store and deliver your reading, such as:

- Shopify (store and checkout): https://www.shopify.com/legal/privacy
- Our payment processors (for example PayPal, Shop Pay and card processors)
- Klaviyo (email and text messages)
- Google Analytics (site analytics): https://www.google.com/intl/en/policies/privacy/ – opt out: https://tools.google.com/dlpage/gaoptout
- Advertising partners such as Meta and TikTok (through pixels and cookies, to measure and show our ads)

Each of them processes data under its own privacy policy. We may also share your Personal Information to comply with legal requirements, respond to subpoenas, search warrants, or other lawful requests, or to protect our rights.

TARGETED ADVERTISING

We use your Personal Information to show you targeted advertisements or marketing content that we believe might be of interest to you. For more information on targeted advertising, you can visit the Network Advertising Initiative's page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising through these links:

- Facebook / Meta: https://www.facebook.com/settings/?tab=ads
- Google: https://www.google.com/settings/ads/anonymous
- Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You can also opt out of some of these services through the Digital Advertising Alliance's opt-out portal: http://optout.aboutads.info/.

THIRD-PARTY PIXELS AND COOKIES

When you visit our website, log in, register, or open an email, our partners or online data providers may use cookies, ad beacons, and similar technologies to associate these activities with information they have about you, including your email address. You can opt out of this advertising by visiting https://app.retention.com/optout.

DO NOT TRACK

Please note that our Site's data collection and usage practices are not altered when we detect a Do Not Track signal from your browser.

YOUR RIGHTS (U.S. RESIDENTS)

Depending on the state you live in (for example California, Virginia, Colorado or Texas), you may have the right to know what personal information we hold about you, to ask us to correct or delete it, and to opt out of the "sale" or "sharing" of personal information for targeted advertising. To make a request, email hello@spiritualglows.com. We will not treat you differently for exercising these rights.

YOUR RIGHTS (EUROPEAN RESIDENTS)

If you are a European resident, you have the right to access the personal data we hold about you and to request that it be corrected, updated, or deleted. To exercise this right, please contact us using the details below. Your data may be processed to fulfill contracts with you (for instance, if you make an order on the Site) or otherwise to pursue our legitimate business interests, and it will be transferred outside of Europe, including to the United States.

DATA RETENTION

We keep your order and reading details for as long as needed to deliver your reading, answer follow-up questions and meet our legal and accounting obligations. You can ask us to delete them at any time.

CHILDREN

Our services are for adults 18+. We do not knowingly collect information from anyone under 18.

CHANGES

We may update this Privacy Policy periodically to reflect changes to our practices or for operational, legal, or regulatory reasons.

CONTACT US

For more information about our privacy policy, questions, or complaints, please contact us at hello@spiritualglows.com.
Pure Solutions, Inc., 14100 McCormick Drive, Tampa, FL 33626, USA.